Senior Living Concierge: Front Desk & Guest Experience

Cogir USA; Glendale (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

Paid time off

401K with company match

Free meals at work

Employee assistance program

Job summary

Cogir Senior Living in Scottsdale, AZ is seeking a Concierge to be the first point of contact for residents, families, and guests. The role covers front desk coverage and delivering exceptional customer service while maintaining a welcoming community environment.

The position involves coordinating resident services, addressing inquiries, and ensuring smooth front desk operations. Schedule is Thursday through Saturday, with opportunities for growth and benefits.

Qualifications

• 6–12 months of front desk or customer service experience required.
• Proficiency with Word, Excel, and Outlook.

Responsibilities

• Answer a multi-line telephone and direct calls.
• Greet families, residents, visitors, and vendors with a smile.
• Maintain visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks and data entry.
• Order office supplies.
• Address resident concerns and escalate to management as needed.
• Complete work order requests.

Skills

Customer service

Front desk

Communication skills

Education

High School Diploma

Tools

Word

Excel

Outlook

Job description

Cogir Senior Living in Scottsdale, AZ is seeking a Concierge to be the first point of contact for residents, families, and guests. The role covers front desk coverage and delivering exceptional customer service while maintaining a welcoming community environment.

The position involves coordinating resident services, addressing inquiries, and ensuring smooth front desk operations. Schedule is Thursday through Saturday, with opportunities for growth and benefits.