Senior Living Concierge & Activities Specialist

Viva Senior Living at Bel Air; Bel Air (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

Viva Senior Living at Bel Air is hiring a Concierge & Activities Assistant for our Assisted Living & Memory Care community. This unique dual-role combines front desk/office tasks with resident engagement.

As a Concierge/Office Assistant, you will welcome residents and families, answer calls, provide admin support, and help coordinate transportation and events. You’ll also plan and lead daily activities, games, crafts, and social programs to create a warm, engaging, and inclusive environment.

Qualifications

• Friendly, organized, dependable, and passionate about helping older adults.
• Experience in customer service or office administration is preferred.
• Comfortable interacting with residents and families.
• Weekend availability required (Thursday–Monday).

Responsibilities

• Welcome residents, families, visitors, and guests with a warm and professional attitude.
• Answer and direct phone calls and assist with general inquiries.
• Provide administrative and office support to community leadership.
• Assist with filing, scanning, copying, data entry, calendars, and other office tasks.
• Receive and distribute mail and packages; maintain a welcoming front desk.
• Coordinate scheduling, transportation, and other administrative needs.

Skills

Customer service

Communication

Organizational skills

Team player

Multitasking

Job description

Viva Senior Living at Bel Air is hiring a Concierge & Activities Assistant for our Assisted Living & Memory Care community. This unique dual-role combines front desk/office tasks with resident engagement.

As a Concierge/Office Assistant, you will welcome residents and families, answer calls, provide admin support, and help coordinate transportation and events. You’ll also plan and lead daily activities, games, crafts, and social programs to create a warm, engaging, and inclusive environment.