Resident Concierge & Activities Coordinator

Viva Senior Living; Bel Air (MD); On-site; USD 34,000 - 46,000; Full time

Job summary

Viva Senior Living in Maryland seeks a friendly Concierge & Activities Assistant for our Assisted Living & Memory Care community. This unique dual-role combines front desk/office duties with resident activities and engagement, Thursday through Monday in a full-time position.

You will welcome residents and families, handle calls, support leadership, plan daily activities, and help coordinate events and outings while maintaining confidentiality and a warm, welcoming environment.

Qualifications

• Compassionate and patient with older adults.
• Friendly, organized, dependable, and detail oriented.
• Comfortable multitasking between office duties and resident engagement.
• Strong communicator and team player.
• Experience in customer service or senior living is a plus.

Responsibilities

• Welcome residents, families, visitors, and guests in a warm, professional manner.
• Answer and direct phone calls; assist with inquiries.
• Provide administrative support to community leadership and office tasks.
• Assist with scheduling, transportation coordination, and mail handling.
• Plan and lead engaging daily activities for residents in Assisted Living and Memory Care.
• Create a welcoming front desk environment and maintain confidentiality.

Skills

Customer service

Office administration

Communication skills

Team player

Tools

Microsoft Office

Job description

Viva Senior Living in Maryland seeks a friendly Concierge & Activities Assistant for our Assisted Living & Memory Care community. This unique dual-role combines front desk/office duties with resident activities and engagement, Thursday through Monday in a full-time position.

You will welcome residents and families, handle calls, support leadership, plan daily activities, and help coordinate events and outings while maintaining confidentiality and a warm, welcoming environment.