Senior Living Concierge – Guest & Family Experience

Viva Senior Living; Lansdale (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Job summary

Viva Senior Living in Lansdale, PA is seeking a Concierge to welcome guests, help residents find rooms, and relay messages to staff. The role emphasizes compassion, dignity, and adherence to facility policies while maintaining excellent customer service.

You will read, write, and speak English, support the front desk operations, answer phones, and assist families with routine requests. This on-site position requires reliability, teamwork, and a patient, respectful demeanor in a respectful senior

Qualifications

• Must have a high school diploma or GED.
• Must read, write, speak and understand English.
• Ability to interact with residents and families with compassion.

Responsibilities

• Receive guests and visitors, having them sign in.
• Assist visitors in finding resident rooms.
• Answer telephone and takes messages (to include caller’s name, telephone number, time, and date of call), respond to requests, forward information to other staff members.

Skills

English proficiency

Guest relations

Education

High School Diploma or GED

Job description

Viva Senior Living in Lansdale, PA is seeking a Concierge to welcome guests, help residents find rooms, and relay messages to staff. The role emphasizes compassion, dignity, and adherence to facility policies while maintaining excellent customer service.

You will read, write, and speak English, support the front desk operations, answer phones, and assist families with routine requests. This on-site position requires reliability, teamwork, and a patient, respectful demeanor in a respectful senior