Weekend Concierge & Activities Assistant

Discovery Village at Alliance Town Center – AL; Fort Worth (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Flexible scheduling options with full/

Job summary

Discovery Village at Alliance Assisted Living and Memory Care is seeking a weekend Activities Assistant who can also help as a Concierge. The role focuses on greeting residents, families, and guests and supporting daily front-desk operations on Saturdays and Sundays from 8 AM to 4 PM.

As Concierge, you’ll build connections, manage calls and messages, coordinate appointments, and assist with resident services to enrich the community experience while maintaining a warm, organized environment.

Qualifications

• High school diploma or GED preferred.
• 1–3 years of customer service, reception, or admin experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with ability to multitask in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.
• Ability to maintain confidentiality and represent the community positively.

Responsibilities

• Perform telephone answering and reception duties, managing internal and external calls professionally and courteously.
• Take accurate, detailed messages and ensure timely communication to the appropriate recipient.
• Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services.
• Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets.
• Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.
• Keep the front desk and entry areas clean, organized, and welcoming at all times.

Skills

Customer service

Reception experience

Administrative experience

Communication skills

Organization

Interpersonal skills

Education

High school diploma or GED

Job description

Discovery Village at Alliance Assisted Living and Memory Care is seeking a weekend Activities Assistant who can also help as a Concierge. The role focuses on greeting residents, families, and guests and supporting daily front-desk operations on Saturdays and Sundays from 8 AM to 4 PM.

As Concierge, you’ll build connections, manage calls and messages, coordinate appointments, and assist with resident services to enrich the community experience while maintaining a warm, organized environment.