Senior Living Concierge & Activities Coordinator

Pacific Grove Senior Living; Pacific Grove (CA); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Pacific Grove Senior Living is seeking a friendly Concierge / Activities Assistant to join our senior living community. You will greet residents and guests, answer calls, and help coordinate daily activities and events to keep residents socially engaged.

The role emphasizes compassionate service, strong organizational skills, and teamwork to maintain a welcoming environment and smooth operation of recreational programs.

Competenze

• Previous experience in customer service, hospitality, recreation, activities coordination, or a similar role preferred.
• Experience working with seniors or in a senior living environment is a plus.
• Excellent customer service and interpersonal communication skills.
• Friendly, patient, approachable, and enthusiastic personality.
• Strong organizational skills and the ability to multitask.
• Comfortable answering phone calls, assisting visitors, and handling general administrative responsibilities.
• Ability to lead or assist with group activities and engage residents in a positive manner.
• Ability to work independently and as part of a team.

Mansioni

• Greet residents, visitors, families, and guests in a warm, friendly, and professional manner.
• Serve as the first point of contact at the front desk, answering phone calls, directing inquiries, and providing general information.
• Assist residents with requests and provide information regarding community services, amenities, and scheduled activities.
• Support the planning, coordination, and implementation of daily activities, social events, and recreational programs.
• Encourage resident participation in activities that promote social interaction, engagement, and overall well-being.
• Assist with setting up and preparing activity areas, including arranging materials, supplies, and equipment.
• Accompany and assist residents during activities, outings, and special events as needed.
• Maintain activity calendars, attendance records, and related documentation.
• Assist with administrative tasks, including filing, answering emails, and maintaining front desk records.
• Communicate resident requests, concerns, and feedback to the appropriate team members.
• Maintain a clean, organized, and welcoming reception and activity area.
• Work collaboratively with other departments to support resident satisfaction and a positive community environment.
• Perform other duties as assigned.

Conoscenze

Customer service

Hospitality

Recreation coordination

Administrative tasks

Strumenti

Microsoft Office

Descrizione del lavoro

Pacific Grove Senior Living is seeking a friendly Concierge / Activities Assistant to join our senior living community. You will greet residents and guests, answer calls, and help coordinate daily activities and events to keep residents socially engaged.

The role emphasizes compassionate service, strong organizational skills, and teamwork to maintain a welcoming environment and smooth operation of recreational programs.