Senior Lead, Commercial Auto Excess Claims (Tech‑Driven)

Reserv

United States

Remote

USD 130,000 - 170,000

Full time

10 days ago
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Benefits offered by this job

Generous health-insurance package
401(k) with matching
Generous PTO

Job summary

Reserv is seeking a Claims Team Lead - Commercial Auto Excess Casualty to guide a team of specialists handling high-severity claims beyond primary limits. This role blends casualty expertise with leadership and technology to improve efficiency and outcomes.

You will mentor adjusters, drive data-driven decision-making, and partner with Product and Engineering to enhance automation and workflows. A strong background in coverage analysis and litigation is required.

Qualifications

  • 10+ years in commercial auto liability or casualty claims, including high severity or excess layers
  • Leadership experience within a carrier, TPA, or MGA environment
  • Strong coverage analysis, litigation management, and catastrophic injury evaluation
  • Excellent communication and relationship-building with internal teams and external partners

Responsibilities

  • Lead and develop a team of Commercial Auto Excess Casualty Claim Specialists
  • Foster technical excellence, continuous improvement, and data-driven decisions
  • Coach on coverage analysis, litigation strategy, negotiation, and high-severity claim evaluation
  • Oversee complex excess casualty claims for accuracy, timeliness, and compliance

Skills

Leadership
Casualty claims
Data analytics
Communication
Tech-savvy

Education

Bachelor's degree
CPCU or equivalent

Tools

Claims platform

Job description

Reserv is seeking a Claims Team Lead - Commercial Auto Excess Casualty to guide a team of specialists handling high-severity claims beyond primary limits. This role blends casualty expertise with leadership and technology to improve efficiency and outcomes.

You will mentor adjusters, drive data-driven decision-making, and partner with Product and Engineering to enhance automation and workflows. A strong background in coverage analysis and litigation is required.

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