Senior Key Account Leader - Top Customer Growth

NDC Technologies, Inc.; Hartford (CT); On-site; USD 120,000 - 160,000; Full time

Job summary

Nordson Measurement & Control is seeking a seasoned Key Account Manager to lead commercial activities for the division's Top Customer. You will supervise the Key Account team, drive all pre- and post-sales efforts, and develop strategies to grow within existing accounts while forging new relationships.

The role requires strong leadership, cross-functional collaboration with Product Management and Growth teams, and a focus on revenue, customer satisfaction, and strategic plans across global

Qualifications

• BA/BS degree or equivalent.
• 8+ years' work experience in sales, key accounts, or relevant commercial experience.
• Previous work experience in electronics / industrial applications, capital equipment is a plus.
• Strong communication skills and ability to collaborate with different stakeholders.
• Proven ability to drive the sales process from plan to close.
• Excellent mentoring and people management skills.
• Proven skills in customer interactions with profound sense of urgency and ownership.
• Self-motivated and self-directed.

Responsibilities

• Supervise, coach, and lead Key Account team to achieve target revenue and profitability goals.
• Act in a direct sales capacity for the Top customer, including all general Sales and account management activities.
• Develop sales strategies based on NBS Next principles inclusive of all EPS products and offerings.
• Plan, organize, and lead balanced sales growth, continued account penetration, and customer satisfaction.
• Manage sales pipeline reporting, forecasting and aid in the creation of the annual plan for the Top.
• Oversees key account personnel scheduling to support customer needs, including SME deployment, sales efforts, cross-regional needs, new product introduction and acceleration and support of other functional areas.
• Drive new product enablement, growth initiatives and liaise as a contact for business and technical concerns.
• Own and regularly update the strategic account plan backed by opportunities pipeline.

Skills

Strong communication

Leadership & mentoring

Sales strategy

Cross-functional collaboration

Negotiation

Data-driven

Problem solving

Team motivation

Education

BA/BS degree or equivalent

8+ years' experience in sales or key accounts

Electronics/industrial applications experience

Tools

CRM software

Job description

Nordson Measurement & Control is seeking a seasoned Key Account Manager to lead commercial activities for the division's Top Customer. You will supervise the Key Account team, drive all pre- and post-sales efforts, and develop strategies to grow within existing accounts while forging new relationships.

The role requires strong leadership, cross-functional collaboration with Product Management and Growth teams, and a focus on revenue, customer satisfaction, and strategic plans across global