Senior Key Account Growth Lead for Top Customer

NDC Technologies, Inc.; Nashville (TN); On-site; USD 120,000 - 180,000; Full time

Job summary

Nordson Measurement & Control is seeking an experienced Key Account Manager to lead commercial activities for the division's top customer. You will supervise the Key Account team and drive pre- and post-sale activities, developing strategies to win new business within existing customers and forge new relationships.

You will work with Product Management, Growth and Strategy teams to ensure market needs are reflected in product strategy, manage SLAs, and maintain strong customer relationships

Qualifications

• BA/BS degree or equivalent.
• 8+ years' work experience in sales, key accounts, or relevant commercial experience.
• Experience in electronics / industrial applications, capital equipment is a plus.
• Strong communication skills and ability to collaborate with different stakeholders.
• Proven ability to drive the sales process from plan to close.
• Excellent mentoring and people management skills.
• Self-motivated and self-directed.

Responsibilities

• Supervise, coach, and lead Key Account team to achieve target revenue and profitability goals.
• Act in a direct sales capacity for the Top customer, including all general Sales and account management activities.
• Develop sales strategies based on NBS Next principles inclusive of all EPS products and offerings.
• Plan, organize, and lead balanced sales growth, continued account penetration, and customer satisfaction.
• Manage sales pipeline reporting, forecasting and aid in the creation of the annual plan for the Top.
• Supervises the performance of direct reports by developing accountabilities, establishing performance objectives, providing career counseling, feedback and guidance and ensuring that all policies are understood and adhered to.
• Supervise, lead and coach the Technical Support team, providing direction to skilled employees, Supervisor and Key Account resources in line with company and division strategies.
• Drive new product enablement, growth initiatives and liaise as a contact for business and technical concerns.

Skills

Leadership in sales

Communication skills

Mentoring/people management

Strategic account planning

Education

BA/BS degree or equivalent

Job description

Nordson Measurement & Control is seeking an experienced Key Account Manager to lead commercial activities for the division's top customer. You will supervise the Key Account team and drive pre- and post-sale activities, developing strategies to win new business within existing customers and forge new relationships.

You will work with Product Management, Growth and Strategy teams to ensure market needs are reflected in product strategy, manage SLAs, and maintain strong customer relationships