Senior Juniper Network Engineer – Hybrid (Houston/Westford)

Hewlett Packard Enterprise; Boston (MA); Hybrid; USD 120,000 - 228,000; Full time

Job summary

Hewlett Packard Enterprise is seeking a Sr. Network Engineer with deep Juniper experience to lead identification and prioritization of serviceability improvements across HPE Networking and Juniper portfolios.

The role requires diagnosing complex issues, shaping requirements for Product Management and Engineering, and influencing roadmaps. Location options include Houston, TX or Westford, MA with a hybrid schedule.

Qualifications

• Bachelor's degree in Electrical Engineering, Networking, or a related technical discipline.
• Significant experience in advanced networking engineering, escalation engineering, product supportability, technical support, or a related technical customer experience role.
• Deep hands-on knowledge of enterprise and service provider networking technologies, including routing, switching, cloud NMS, telemetry, diagnostics, and operational troubleshooting.
• Demonstrated experience with Juniper technologies such as AIOps, Data center, Security, Switching, and Wireless.

Responsibilities

• Serve as the technical authority for identifying and prioritizing serviceability gaps affecting customer experience, support efficiency, and product quality.
• Analyze support and customer signals to identify systemic issues and improvement opportunities.
• Translate top support drivers and customer feedback into concrete enhancement requests for Product Management and Engineering.
• Partner with Product Management and Engineering to ensure supportability is a core design consideration in future releases.

Skills

Juniper networking expert

Network engineering

Data center networking

AIOps & telemetry

Executive communication

Education

Bachelor's degree in Electrical Engineering or Networking

Tools

Apstra

Mist

Juniper NMS

Jira

Confluence

Job description

Hewlett Packard Enterprise is seeking a Sr. Network Engineer with deep Juniper experience to lead identification and prioritization of serviceability improvements across HPE Networking and Juniper portfolios.

The role requires diagnosing complex issues, shaping requirements for Product Management and Engineering, and influencing roadmaps. Location options include Houston, TX or Westford, MA with a hybrid schedule.