On-Site IT Technician – Client Deployments & Support

Socket.dev

Augusta (GA)

On-site

USD 42,000 - 60,000

Full time

8 days ago

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Benefits offered by this job

Company vehicle provided

Mileage reimbursement

Job summary

Premier Networx is seeking an On-Site Support Technician II to serve at client locations, delivering hands-on support, hardware deployments, and onsite troubleshooting when remote resolution isn't possible. The role bridges the Service Desk and Project Teams, working with end users and business leaders to ensure a seamless client experience.

The ideal candidate has hands-on experience with workstations, printers/scanners, mobile devices, and basic networks; MSP experience is highly desired, with

Qualifications

2+ years of experience troubleshooting workstations, printers/scanners, mobiles, apps, basic networks and servers.
MS Windows operating systems experience (Desktop/Server).
Hands-on hardware installation, deployment and support.

Responsibilities

Provide onsite technical support for escalated end-user issues requiring hands-on remediation.
Install, configure, deploy and replace desktops, laptops, monitors, printers and peripherals.
Perform workstation deployments, moves and technology refresh projects.
Support client technology projects including hardware upgrades and software rollouts.
Coordinate with vendors during onsite installations and repairs.
Document all work thoroughly in ticketing systems.

Skills

Troubleshooting

Communication

Customer service

Independent work

On-site support

Job description

The ideal candidate has hands-on experience with workstations, printers/scanners, mobile devices, and basic networks; MSP experience is highly desired, with

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