Senior IT Systems Technician - On‑Site Deployments

Troon; Scottsdale (AZ); On-site; USD 65,000 - 70,000; Full time

Job summary

Troon seeks a Senior System Technician to deliver hands-on IT support, maintain systems, and deploy infrastructure at scale. The role covers Windows servers, AD, network gear, and cross‑functional collaboration to resolve complex issues and ensure on-site service readiness.

The position can be based in Scottsdale, AZ or Reston, VA, with travel up to 40% and regular involvement in onboarding new facilities and deployments. Salary ranges are provided.

Qualifications

• Associate Degree or 2 years of related field experience.
• Excellent written and verbal communication skills.
• Good interpersonal and problem-solving skills.

Responsibilities

• Support on-site deployments of IT infrastructure, including workstations, servers, printers, switches, and other network equipment.
• Perform hardware installations, cabling, and equipment racking as needed.
• Assist in onboarding and implementation of new locations or expansions, ensuring systems are configured to standards.
• Handle service tickets and calls related to deployed systems.
• Collaborate effectively within the IT team.
• Configure and troubleshoot LANs and VLANs for local environments.
• Manage Microsoft Active Directory tasks and basic user/group management.
• Act as escalation for Support Technicians.
• Perform routine PowerShell scripting for admin tasks.
• Support deployment and installation of workstations and devices.
• Communicate technical concepts clearly to technical and non-technical audiences.
• Update playbooks and procedures based on lessons learned.
• Provide technical oversight for standard tasks (ISP changes, etc).
• Participate in on-call rotation and travel to field sites as needed.

Skills

PowerShell

Microsoft Active Directory

Microsoft Windows Server

Windows 10

Windows 11

Cisco Meraki

Ubiquiti hardware

Education

Associate Degree or 2 years of related field experience

Tools

Cisco Meraki

Ubiquiti Network Hardware

Job description

Troon seeks a Senior System Technician to deliver hands-on IT support, maintain systems, and deploy infrastructure at scale. The role covers Windows servers, AD, network gear, and cross‑functional collaboration to resolve complex issues and ensure on-site service readiness.

The position can be based in Scottsdale, AZ or Reston, VA, with travel up to 40% and regular involvement in onboarding new facilities and deployments. Salary ranges are provided.