Senior IT Systems Engineer: Cloud, IAM & Automation

Cribl; Trenton (NJ); Remote; USD 99,000 - 156,000; Full time

Benefits offered by this job

Health

Dental

Vision

Paid holidays and PTO

Equity

401(k)

Job summary

Cribl is hiring a Sr Information Systems Engineer to own core IT systems, including identity, endpoints, cloud infrastructure, and automation. You’ll partner with Security, Enterprise Applications, and People teams to scale services like Okta, AWS, ServiceNow, MDM, and more.

This remote‑first role reports to IT Engineering leadership and requires strong hands‑on experience with IAM, cloud infrastructure, endpoint management, and automation.

Qualifications

• 5+ years in corporate IT roles with significant responsibility for systems administration across identity, SaaS, and/or infrastructure in a cloud‑first environment.
• Hands‑on, production experience with AWS (IAM, VPCs, EC2/ECS or similar, basic networking, tagging/governance) supporting internal IT or SaaS platforms.
• Hands‑on administration of ServiceNow or a similar enterprise ITSM platform, including workflow configuration, catalog items, change/incident processes, and basic reporting.
• Direct, production experience with at least one enterprise identity provider - Okta strongly preferred; Azure AD/Entra ID or similar acceptable - including SSO, lifecycle management, and access policies.
• Demonstrated ownership of macOS and/or Windows endpoint management in a mid‑to‑large fleet, including baseline configs, software distribution, and patch management.
• Experience with at least one scripting language (Python, PowerShell, Bash, or similar) and comfort working with REST APIs and JSON.
• Comfortable working autonomously in a fast‑moving, distributed environment - you manage your own priorities, communicate proactively, and know when to elevate.

Responsibilities

• Identity, Access & Lifecycle: Own administration of our primary identity provider (Okta or equivalent) and design joiner/mover/leaver automations with a focus on least privilege, auditability, and contractor and elevated-access workflows.
• AWS, Cloud & Core Infrastructure: Administer AWS accounts used for corporate IT, VPN, and supporting infrastructure, including secure networking patterns, logging, monitoring, and alerting across IT-owned cloud resources.
• Endpoint Management & MDM: Own endpoint management for macOS and Windows via MDM (e.g., Jamf, Intune), including zero-touch provisioning, patch management, security baselines, and compliance reporting for the fleet.
• ServiceNow & IT Service Management: Serve as primary ServiceNow administrator for IT & Security - core data model, catalog, workflows, SLAs, and integrations - and partner with Security, Finance, and Compliance to support ITGC, SOX/IT controls, access reviews, and change management.
• Automation, Integrations & Tooling: Design and maintain automation workflows across IT systems (e.g., Okta Workflows, Serval, Zapier, PowerShell/Python, APIs) and serve as SME for SaaS integrations across Okta, ServiceNow, Google Workspace, Slack, and Azure/AWS.
• AI Tools & MCP Governance: Evaluate, configure, and govern AI tools and MCP-based agent frameworks in partnership with IT and Security, ensuring safe usage patterns, appropriate access controls, and clear documentation and runbooks.
• Operations, Support & On-Call: Serve as Tier 3 escalation for complex incidents across identity, MDM, ServiceNow, and core platforms; participate in the IT on‑call rotation; and contribute to IT metrics, fleet reporting, and knowledge base content.

Skills

Identity & Access

AWS Administration

ServiceNow Admin

Endpoint Management

Scripting & Automation

Remote-First

Tools

Jamf

Intune

Azure AD/Entra ID

Google Workspace

Slack

Job description

Cribl is hiring a Sr Information Systems Engineer to own core IT systems, including identity, endpoints, cloud infrastructure, and automation. You’ll partner with Security, Enterprise Applications, and People teams to scale services like Okta, AWS, ServiceNow, MDM, and more.

This remote‑first role reports to IT Engineering leadership and requires strong hands‑on experience with IAM, cloud infrastructure, endpoint management, and automation.