Senior IT Support Technician: Mac/Windows & A/V

Opendoor; Miami (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Opendoor is seeking an IT Support Technician in Miami to provide top-notch technical support to employees. This role involves troubleshooting hardware, software, and account access issues while maintaining office technology. You will assist both local and remote team members, ensuring seamless operations.

The ideal candidate should have a strong background in IT support, familiarity with MacOS and Windows systems, and experience with core SaaS tools and A/V setups.

Qualifications

• 5+ years of hands-on IT support experience.
• Strong troubleshooting skills across multiple platforms.
• Ability to provide tier 1-2 support for various devices.

Responsibilities

• Provide first-class technical support to Opendoor employees.
• Troubleshoot hardware, software, and account access issues.
• Set up and maintain conference room A/V equipment.

Skills

IT support experience

Troubleshooting skills

MacOS and/or Windows support

Core SaaS tools expertise

Networking basics

Experience supporting hybrid offices

Tools

JAMF

Okta

Microsoft 365

Job description

Opendoor is seeking an IT Support Technician in Miami to provide top-notch technical support to employees. This role involves troubleshooting hardware, software, and account access issues while maintaining office technology. You will assist both local and remote team members, ensuring seamless operations.

The ideal candidate should have a strong background in IT support, familiarity with MacOS and Windows systems, and experience with core SaaS tools and A/V setups.