Senior IT Support Engineer — On-site & Remote

Science Applications International Corp.; Ashburn (VA); On-site; USD 75,000 - 95,000; Full time

Job summary

Science Applications International Corp. seeks an experienced IT Support Specialist to manage hardware, software, and network needs across assigned work locations and remote users.

The role covers on-site installation/testing of IT equipment, diagnosing and repairing issues, coordinating with security and IT leadership, and providing on-the-job training. Strong communication and problem-solving are essential for supporting employees and customers daily.

Qualifications

• AA Degree in related discipline and six (6) years or more of related experience
• Or, High School and eight (8) years of related experience with relevant certification

Responsibilities

• On-site installation and testing of IT equipment
• Provide IT support for hardware, software, networks, phones, printers, AV and VC systems
• Diagnose, troubleshoot, repair and debug IT issues for laptops/desktops/servers
• Coordinate IT activities with Security and ITO Directorates
• Support remote and offsite employees as needed
• Plan and conduct on-the-job training for IT activities

Skills

IT support

Customer service

Troubleshooting

Education

AA Degree or equivalent

High School diploma + related certification

Tools

Desktop/Laptop provisioning

Networking basics

AV/VC systems

Job description

Science Applications International Corp. seeks an experienced IT Support Specialist to manage hardware, software, and network needs across assigned work locations and remote users.

The role covers on-site installation/testing of IT equipment, diagnosing and repairing issues, coordinating with security and IT leadership, and providing on-the-job training. Strong communication and problem-solving are essential for supporting employees and customers daily.