Senior IT & Security Specialist - Mac Fleet & SOC2

Hearth; New York (NY); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

Mission‑driven culture

Generous PTO

Medical, dental, and vision options

401(k)

Parental Leave Program

Pet Insurance

Free Employee Assistance Program

Job summary

Hearth in New York, NY seeks a Senior IT and Security Specialist to keep our team unblocked and scale IT operations as we grow. You’ll own onboarding/offboarding processes, manage the Mac fleet, and drive SOC2 compliance in partnership with People Operations.

You’ll also tighten access to tools like Dialpad and Salesforce, explore AI-driven automation for routine support, and potentially expand into Office Manager duties with corresponding compensation adjustments.

Qualifications

• Main IT point person at a company of similar size
• Mac fleet administration experience
• Strong written communication for Slack-based work
• Working knowledge of SOC2 compliance
• On-site presence at SoHo NYC office

Responsibilities

• Resolve day-to-day IT tickets quickly and independently (~10/day)
• Own onboarding and offboarding end-to-end and document the process
• Lead SOC2 compliance work and stay audit-ready in Vanta
• Manage end-to-end lifecycle of MacBook fleet: provisioning, deployment, MDM, security updates
• Tighten tool access and automate IT workflows with AI where appropriate
• Expand into Office Manager duties with compensation adjustment if aligned

Skills

Mac fleet admin

SOC2 compliance

Onboarding/offboarding

Written communication

Independent worker

Tools

Okta

Vanta

Job description

Hearth in New York, NY seeks a Senior IT and Security Specialist to keep our team unblocked and scale IT operations as we grow. You’ll own onboarding/offboarding processes, manage the Mac fleet, and drive SOC2 compliance in partnership with People Operations.

You’ll also tighten access to tools like Dialpad and Salesforce, explore AI-driven automation for routine support, and potentially expand into Office Manager duties with corresponding compensation adjustments.