Senior IT Infrastructure & Automation Engineer (macOS)

Jobtailor; San Francisco (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

Hinge Health is seeking a seasoned IT administrator to manage corporate infrastructure, with a focus on macOS, Jamf, and automation. You will partner with Security Ops, IT Risk, SRE, Engineering, and AI Enablement to keep endpoints, networks, and SaaS in top shape.

Responsibilities include handling escalations, improving provisioning workflows, and advancing AI tool integrations while supporting SF-based operations three days per week.

Qualifications

• 5+ years in IT administration or similar infra role.
• Experience in multi-OS environments, esp. macOS.
• Proven endpoint management and ownership of corporate infra.
• Familiarity with Jamf or similar MDM.
• Experience with enterprise networking and identity/SaaS.
• Automation of IT operations via Bash or Python.
• Experience with Okta, Google Workspace, SSO, SCIM.
• Experience with AI-enabled tools integration preferred.
• Willingness to work from SF office 3 days/week.
• Legally authorized to work in the United States.

Responsibilities

• Build context on corporate IT environment and assets.
• Establish working relationships across IT, Security Ops, IT Risk, SRE, Eng, and AI Enablement.
• Own complex technical escalations and document root causes, risks, and follow-up actions.
• Improve endpoint provisioning, configuration management, access workflows, and routine IT operations through automation and self-service.
• Maintain and optimize Jamf and endpoint tooling across a multi-OS environment, primarily macOS.
• Administer and improve corporate networking, including enterprise wireless and zero-trust network access.
• Implement secure integrations and operational guardrails for internal AI tools.
• Lead improvements to the reliability, security, and scalability of corporate IT infrastructure.
• Support technology refreshes, office buildouts, and infrastructure migrations.
• Evaluate and operationalize emerging AI capabilities, including LLM-backed tools, retrieval workflows, and agent-style automation.
• Improve team effectiveness through documentation, runbooks, knowledge sharing, mentoring, and durable operational practices.

Skills

IT Administration

Endpoint Management

Jamf MDM

Automation via Bash or Python

Enterprise Networking

Identity Administration

SaaS Administration

Cloud-Based SaaS Environments

Tools

Jamf

Okta

Google Workspace

SSO

SCIM

SIEM

EDR

CrowdStrike

Netskope

AWS

Job description

Hinge Health is seeking a seasoned IT administrator to manage corporate infrastructure, with a focus on macOS, Jamf, and automation. You will partner with Security Ops, IT Risk, SRE, Engineering, and AI Enablement to keep endpoints, networks, and SaaS in top shape.

Responsibilities include handling escalations, improving provisioning workflows, and advancing AI tool integrations while supporting SF-based operations three days per week.