NY IT Engineer: Mac Fleet, Security & Onsite Ops

Thinking Machines Lab Inc.; New York (NY); On-site; USD 180,000 - 360,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Unlimited PTO

Parental leave

Relocation support

Job summary

Thinking Machines is hiring a NY-based IT Engineer to serve as the primary onsite IT resource for our New York office, supporting hardware, software, access, network, and workplace technology issues.

You will own onboarding for New York employees, manage Okta and SaaS platforms, automate with Terraform and Git-based workflows, secure device fleets, and collaborate with San Francisco IT to align standards across locations.

Qualifications

• 5+ years of experience in IT engineering, systems administration, corporate IT, or a similar role.
• Experience supporting employees and technology infrastructure in an onsite office environment.
• Strong experience administering identity, SaaS, endpoint-management, and collaboration platforms.
• Working knowledge of Git and version-controlled operational workflows.
• Ability to independently own IT operations for the New York office while collaborating effectively with a distributed team.

Responsibilities

• New York IT Support: Serve as the primary onsite IT resource for employees in our New York office, providing responsive support and resolving hardware, software, access, network, and workplace technology issues.
• Employee Lifecycle Management: Own onboarding and offboarding for New York employees, including hardware procurement, device preparation, shipping logistics, account provisioning, and access changes.
• Identity and Access Management: Administer Okta, including Single Sign-On, application integrations, provisioning, and access management for new and existing services.
• Infrastructure as Code: Help manage Okta and other SaaS platforms through Terraform and Git-based workflows. Contribute to the team’s broader effort to manage corporate technology systems using repeatable, reviewable, and version-controlled processes.
• Office Infrastructure and Security: Own the day-to-day operation of the New York office’s technology infrastructure, including ISPs, networking, firewalls, conference rooms, and physical security systems such as door access and cameras.
• A/V and Events: Set up, maintain, and support conference room technology, hybrid meetings, and company-wide events such as All Hands meetings.
• Device Fleet Management: Maintain and secure the company’s fleet of macOS devices using MDM, ensuring devices remain compliant, updated, and reliable.
• Cross-Office Collaboration: Partner closely with the San Francisco IT and Security team on company-wide initiatives, incident response, standards, documentation, and infrastructure improvements.
• Vendors and Projects: Coordinate with vendors, contractors, and building management on office technology installations, upgrades, and repairs.

Skills

IT engineering

Systems administration

Corporate IT

Git versioning

Onsite work

Tools

Google Workspace

Kandji

Okta

Terraform

Git

Job description

Thinking Machines is hiring a NY-based IT Engineer to serve as the primary onsite IT resource for our New York office, supporting hardware, software, access, network, and workplace technology issues.

You will own onboarding for New York employees, manage Okta and SaaS platforms, automate with Terraform and Git-based workflows, secure device fleets, and collaborate with San Francisco IT to align standards across locations.