Senior IT Operations & Project Lead

Metropolitan Government of Nashville and Davidson County; Nashville (TN); In loco; USD 70.000 - 95.000; Tempo pieno

Descrizione del lavoro

The Metropolitan Government of Nashville and Davidson County is seeking an Information Systems Operations Analyst to design, install, and support IT services including servers, email, and desktops. The role involves supervision of staff, evaluating performance, and coordinating customer-focused IT solutions for municipal departments.

Responsibilities include meeting with customers to determine needs, researching IT products, deploying and maintaining hardware and software, and providing on-site

Competenze

• Four years of experience in Information Technology Project Management.
• Valid driver's license.
• Additional IT-related education may substitute for experience (1:1).
• Experience managing system resource requirements and IT department costs.
• Experience evaluating, designing, and improving complex information systems.
• Experience in a customer service related environment.

Mansioni

• Supervises staff; assigns work and evaluates performance.
• Designs, develops, and modifies IT systems to meet customer needs.
• Provides on-site IT support to departments.
• Trains staff and customers on systems.

Conoscenze

IT project management

System resource management

Customer service

Information systems design

Descrizione del lavoro

The Metropolitan Government of Nashville and Davidson County is seeking an Information Systems Operations Analyst to design, install, and support IT services including servers, email, and desktops. The role involves supervision of staff, evaluating performance, and coordinating customer-focused IT solutions for municipal departments.

Responsibilities include meeting with customers to determine needs, researching IT products, deploying and maintaining hardware and software, and providing on-site