IT Operations Analyst III: Systems & Service Delivery

Metropolitan Government of Nashville & Davidson County; Nashville (TN); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Metropolitan Government of Nashville & Davidson County is seeking an Information Systems Operations Analyst to design, install, and support IT services across server, e-mail, and desktop environments. The role includes supervising staff, reviewing work, and ensuring compliance with rules and procedures.

The position requires four years of IT project management experience, the ability to train staff and users, and a valid driver’s license.

Qualifikationen

• Four (4) years of experience in Information Technology Project Management.
• Additional education in an IT-related field may be substituted in lieu of experience (1:1 Ratio).

Aufgaben

• Supervises staff by assigning and reviewing work and evaluating performance.
• Interprets rules, policies, and procedures for staff.
• Designs, develops, implements and modifies information technology systems to meet customer needs.
• Meets with customers to determine needs and specifies system requirements.
• Provides on-site IT hardware and software installation and support.

Kenntnisse

Supervisory experience

Customer service

IT project management

Systems design & implementation

Ausbildung

IT-related education

Jobbeschreibung

Metropolitan Government of Nashville & Davidson County is seeking an Information Systems Operations Analyst to design, install, and support IT services across server, e-mail, and desktop environments. The role includes supervising staff, reviewing work, and ensuring compliance with rules and procedures.

The position requires four years of IT project management experience, the ability to train staff and users, and a valid driver’s license.