Senior IT Desktop Support & Automation Expert

Yoh, A Day & Zimmermann Company; Boston (MA); On-site; USD 59,500 - 85,000; Full time

Benefits offered by this job

Medical, Prescription, Dental & Vision Benefits

Health Savings Account (HSA)

Life & Disability Insurance

401(k) Retirement Savings Plan

Certification and training opportunities

Job summary

A leading staffing company is seeking a qualified candidate for a technical support role in Boston, MA. The ideal candidate should possess over 7 years of customer-facing experience and technical leadership skills. Essential qualifications include strong scripting abilities, Microsoft 365 expertise, and the capacity to mentor others. This position offers a competitive salary range between $59,500 and $85,000, along with substantial employee benefits including health insurance and retirement plans.

Qualifications

• 7+ years of experience in a customer-facing role with technical leadership.
• Strong track record of achievement and mentoring capability.
• Ability to explain complex technical topics clearly.

Skills

Scripting and automation experience

Expertise in Microsoft 365

Proficiency with device management

Networking fundamentals knowledge

Support for AV/conference technologies

Familiarity with security management tools

Monitoring and deployment tools proficiency

Excellent communication skills

Customer-focused approach

Mentoring experience

Job description

A leading staffing company is seeking a qualified candidate for a technical support role in Boston, MA. The ideal candidate should possess over 7 years of customer-facing experience and technical leadership skills. Essential qualifications include strong scripting abilities, Microsoft 365 expertise, and the capacity to mentor others. This position offers a competitive salary range between $59,500 and $85,000, along with substantial employee benefits including health insurance and retirement plans.