Senior IT Asset & Support Specialist - Secret Clearance

Delaware Nation Industries; Oklahoma City (OK); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Medical coverage

401K matching

Disability insurance

Pet insurance

Education reimbursement

Parking and transit benefits

Job summary

Delaware Nation Industries is seeking a Senior Computer Support Specialist to provide frontline IT support for government customers, maintaining computer systems, printers, VoIP phones, and IT asset inventory. The role emphasizes strong customer service, technical aptitude, and experience with government ITAM systems.

Local travel is expected and a Secret clearance is required. You will troubleshoot hardware/software, train users, manage asset tracking, and ensure compliance with procedures in a

Qualifications

• Experience with government IT asset management systems.
• Experience supporting government customers.
• Strong customer service and communication skills.
• Ability to troubleshoot hardware and software and train users.

Responsibilities

• Provide technical support to government customers.
• Maintain computer systems, printers, VoIP phones, and IT asset inventory.
• Respond to security incidents and follow clean-up procedures.

Skills

IT asset management

Customer service

Networking basics

Troubleshooting

Tools

MS Office

Ticketing systems

ITAM software

Job description

Delaware Nation Industries is seeking a Senior Computer Support Specialist to provide frontline IT support for government customers, maintaining computer systems, printers, VoIP phones, and IT asset inventory. The role emphasizes strong customer service, technical aptitude, and experience with government ITAM systems.

Local travel is expected and a Secret clearance is required. You will troubleshoot hardware/software, train users, manage asset tracking, and ensure compliance with procedures in a