Govt IT Systems Administrator – Security+

DNI (Delaware Nation Industries); Bath Township (OH); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Premium health benefits

401K match

Disability insurance

Pet insurance

Education reimbursement

Parking & transit

Job summary

DNI (Delaware Nation Industries) is seeking a Network and Computer Systems Administrator to ensure secure and efficient operation of government computer systems and networks. You will monitor tickets, manage access, and coordinate with USAF ESD and CFP while maintaining compliance with DoD directives.

The role requires experience with government IT environments, security certifications, and an active Secret clearance. On-site work and strong teamwork are essential for success.

Qualifications

• High school diploma or equivalent.
• 3–7 years of experience supporting government computer systems or IT customer service.
• Security+ certification or an equivalent DoD 8140-approved certification.
• Strong customer service, communication, problem-solving, and organizational skills.
• Ability to work independently in a secure environment and maintain an active Secret clearance.

Responsibilities

• Utilize the AF-specified helpdesk tool, monitor tickets, and update status and resolution information.
• Respond to non-ESD tickets, and refer ESD tickets to the appropriate group.
• Identify and implement solutions to non-core issues reported by unit end users.
• Create helpdesk tickets when performing tasks requiring AFNet Federated Administrative rights.
• Validate, coordinate, route, and process access requests for computer, application, AFNet, DAF365, and SharePoint resources, and monitor change requests through closure.
• Coordinate with the USAF Enterprise Service Desk (ESD), Base Communications Focal Point (CFP) and/or other authorized entities as needed.
• Prevent loss of information during operations by using processes to protect and restore information.
• Manage Global Address Listing Distribution groups (email), Microsoft Teams, and SharePoint groups; facilitate initial end-user logon, setup, and training; ensure OneDrive sync; install authorized software.
• Support IT-related tasks for end-user in-processing and out-processing.
• Monitor and implement AFNetOps orders and directives.
• Monitor and resolve discrepancies and vulnerabilities via Wing Cybersecurity Office (WCO).

Skills

Customer service

Communication

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Tools

Active Directory

DRA

ESD

ARAD

Job description

DNI (Delaware Nation Industries) is seeking a Network and Computer Systems Administrator to ensure secure and efficient operation of government computer systems and networks. You will monitor tickets, manage access, and coordinate with USAF ESD and CFP while maintaining compliance with DoD directives.

The role requires experience with government IT environments, security certifications, and an active Secret clearance. On-site work and strong teamwork are essential for success.