Desktop Support Specialist – Clearance Eligible

Delaware Nation Industries; City of Rome (NY); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Premium health benefits

Matching 401K

Short- and Long-Term Disability

Pet Insurance

Professional Development Reimbursement

Parking and Transit Benefits

Job summary

Delaware Nation Investments/Emerging Technologies supports AFRL IT services including service desk, desktop, network, cybersecurity, and enterprise services. The Desktop Support Specialist will assist in the full client lifecycle from deployment to remnant security within the base User Services/Comm Focal Point team.

Responsibilities include deployment imaging, domain joining, delivery, profile backup/restores, and user-facing app configuration and troubleshooting, with optional Active Secret

Qualifications

• Active Secret clearance or ability to obtain one
• CompTIA Security+

Responsibilities

• Client System Deployment
• WDS/PXE imaging
• Joining client systems to a Windows domain
• Client System Delivery
• Backup/Restore of user profiles
• Configuration of user facing applications
• Client System Troubleshooting
• Printer/File Share connections
• General user facing application troubleshooting

Job description

Delaware Nation Investments/Emerging Technologies supports AFRL IT services including service desk, desktop, network, cybersecurity, and enterprise services. The Desktop Support Specialist will assist in the full client lifecycle from deployment to remnant security within the base User Services/Comm Focal Point team.

Responsibilities include deployment imaging, domain joining, delivery, profile backup/restores, and user-facing app configuration and troubleshooting, with optional Active Secret