Secure Gov IT Systems Administrator (Secret)

DNI (Delaware Nation Industries); Patterson Township (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

DNI (Delaware Nation Industries) is seeking a Network and Computer Systems Administrator to support government computer systems and networks. The role focuses on system administration, security enforcement, and network resource management in a secure environment.

The successful candidate will handle helpdesk activities, access control, and coordination with USAF and related entities, while ensuring data integrity and operational continuity. A Secret clearance is required.

Qualifications

• High school diploma or equivalent.
• 3–7 years of experience supporting government computer systems or providing IT customer service.
• Security+ certification or an equivalent DoD 8140-approved certification.
• Strong customer service, communication, problem-solving, and organizational skills.
• Ability to work independently in a secure environment and maintain an active Secret clearance.

Responsibilities

• Utilize the AF-specified helpdesk tool, monitor the tool for assigned tickets, and update the tool with status and resolution information.
• Respond to non-Enterprise Service Desk (ESD) tickets, and refer ESD tickets to the appropriate group
• Identify and implement solutions to non-core issues reported by unit end users
• Create helpdesk tickets when exercising tasks that require Air Force Network (AFNet) Federated Administrative rights
• Validate, coordinate, route, and process access requests for computer, application, AFNet, DAF365, and SharePoint resources, and monitor the change requests through closure
• Coordinate with the USAF Enterprise Service Desk (ESD), Base Communications Focal Point (CFP) and/or other authorized entities as needed
• Prevent loss of information during operational and maintenance activities by utilizing processes to protect and, when required, restore information
• Manage Global Address Listing Distribution groups (email), Microsoft Teams, and SharePoint group memberships, adding users to those groups; facilitating initial end-user computer logon, setup, and providing training on the use of equipment; ensuring OneDrive is set to synchronize; and installing authorized and licensed software
• Support IT-related tasks for end-user in-processing and out-processing
• Monitor and implement AFNetOps orders and directives
• Monitor and resolve discrepancies and vulnerabilities via identified Wing Cybersecurity Office (WCO)

Skills

Security+ certification

Customer service

Communication

Problem solving

Organizational skills

Education

High school diploma

Tools

Active Directory

DRA

ESD

ARAD

Job description

DNI (Delaware Nation Industries) is seeking a Network and Computer Systems Administrator to support government computer systems and networks. The role focuses on system administration, security enforcement, and network resource management in a secure environment.

The successful candidate will handle helpdesk activities, access control, and coordination with USAF and related entities, while ensuring data integrity and operational continuity. A Secret clearance is required.