Senior IT Asset Management Analyst (ServiceNow)

Fulcrum Technology Solutions; Fort Worth (TX); On-site; USD 85,000 - 125,000; Full time

Job summary

Fulcrum Technology Solutions are seeking an experienced IT Asset Management Senior Analyst for a client in the DFW metroplex to strengthen and advance their IT Asset Management program. This role will focus on improving asset visibility, data accuracy, lifecycle governance, automation, and reporting across hardware and software environments.

The ideal candidate is someone who enjoys turning complex data into actionable insights, improving processes, and leveraging ServiceNow to build smarter,

Qualifications

• Minimum 2 years of direct Hardware Asset Management or IT Asset Management experience.
• Working knowledge of ITIL and ITAM frameworks.
• Understanding of CMDB relationships, data models, discovery, and reconciliation processes.
• Associate degree in Business, Information Systems, or a related field.
• In lieu of a degree, 4 years of direct IT Asset Management experience along with a high school diploma.

Responsibilities

• Lead initiatives that improve visibility, accuracy, and lifecycle governance across hardware and software assets.
• Analyze asset and CMDB relationships to identify inefficiencies, reduce risk, and uncover cost-saving opportunities.
• Optimize ServiceNow Hardware Asset Management capabilities, including HAM Pro/Enterprise.
• Improve discovery, reconciliation, reporting, and asset data quality processes.
• Identify opportunities to simplify workflows, increase automation, and improve the internal user experience.
• Partner with IT, business, and other internal teams to align technology asset management with organizational needs.
• Contribute to ITAM strategy, roadmap planning, and continuous improvement initiatives.
• Help develop scalable and sustainable IT Asset Management processes and best practices.

Skills

IT Asset Management

ServiceNow HAM

ITIL

CMDB

Data analysis

Stakeholder management

Education

Associate degree in Business, Information Systems, or related field

Tools

ServiceNow HAM Pro

Job description

Fulcrum Technology Solutions are seeking an experienced IT Asset Management Senior Analyst for a client in the DFW metroplex to strengthen and advance their IT Asset Management program. This role will focus on improving asset visibility, data accuracy, lifecycle governance, automation, and reporting across hardware and software environments.

The ideal candidate is someone who enjoys turning complex data into actionable insights, improving processes, and leveraging ServiceNow to build smarter,