IT Asset Management Specialist: ServiceNow HAM/SAM - Onsite

Intratek Computer INC; Dallas, Fort Worth (TX, TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Free Parking

Job summary

Intratek Computer, Inc. in Dallas/Fort Worth is seeking an experienced IT Asset Management Specialist to lead the lifecycle management, accuracy of inventories, and compliance of enterprise hardware and software assets.

You will administer ServiceNow HAM and SAM modules, conduct asset audits, generate reports, and collaborate with IT and procurement to optimize usage and licensing. This 12+ month contract is onsite, with standard business hours and free parking.

Qualifications

• Hands-on experience with IT asset management processes and ServiceNow HAM/SAM modules.
• Strong understanding of hardware and software asset lifecycles and compliance.
• Experience generating reports and metrics for asset inventory and utilization.

Responsibilities

• Manage the complete lifecycle of IT hardware and software assets from procurement through retirement.
• Maintain accurate asset inventories and ensure asset records are current and compliant.
• Track asset utilization and support asset optimization initiatives.
• Administer and support ServiceNow HAM and SAM processes.
• Conduct asset audits and reconcile discrepancies between physical and system records.
• Collaborate with IT, procurement and business stakeholders to ensure asset governance.
• Ensure compliance with software licensing agreements and asset management policies.
• Generate reports and metrics related to asset inventory, utilization, lifecycle status, and compliance.
• Support continuous improvement initiatives related to IT asset management processes and controls.

Skills

Asset management

Asset lifecycle

Audits & compliance

Cross-functional collaboration

Documentation

Tools

ServiceNow HAM

ServiceNow SAM

Job description

Intratek Computer, Inc. is a trusted provider of IT staffing and technology solutions, serving Federal, State, County, and commercial organizations since 1989. We are currently seeking an experienced IT Asset Management Specialist for a long-term opportunity in the Dallas/Fort Worth, TX area.

IT Asset Management Specialist

Location: Dallas/Fort Worth, TX 75261
Position Type: Contract
Duration: 12+ Months (Potential Extension)
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Hours: 40 Hours per Week
Pay Rate: Depends on Experience
Work Environment: 100% Onsite
Parking: Free Parking Available

Position Summary

We are seeking an experienced IT Asset Management Specialist to support the management, tracking, lifecycle administration, and compliance of enterprise IT assets. This role is critical to ensuring the efficient utilization of hardware and software assets while maintaining compliance with organizational policies and industry standards.

The ideal candidate will possess strong experience with IT Asset Management processes and ServiceNow Asset Management modules, including both Hardware Asset Management (HAM) and Software Asset Management (SAM). This position plays a key role in reducing operational inefficiencies, improving asset visibility, and supporting cost optimization initiatives across the organization.

Responsibilities

• Manage the complete lifecycle of IT hardware and software assets from procurement through retirement.
• Maintain accurate asset inventories and ensure asset records are current and compliant.
• Track asset utilization and support asset optimization initiatives.
• Administer and support ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM) processes.
• Conduct asset audits and reconcile discrepancies between physical and system records.
• Collaborate with IT teams, procurement, and business stakeholders to ensure proper asset governance.
• Ensure compliance with software licensing agreements and organizational asset management policies.
• Generate reports and metrics related to asset inventory, utilization, lifecycle status, and compliance.
• Support continuous improvement initiatives related to IT asset management processes and controls.

Required Qualifications

• Hands-on experience with ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM).
• Strong understanding of IT hardware and software asset lifecycle processes.
• Experience managing enterprise asset inventories and compliance activities.
• Excellent organizational and documentation skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively with cross-functional teams and stakeholders.

Preferred Qualifications

• Experience working in large enterprise environments.
• Knowledge of software licensing compliance and audit processes.
• Familiarity with ITIL best practices and IT service management processes.
• ServiceNow certifications related to Asset Management are a plus.

Equal Employment Opportunity

Intratek Computer, Inc. is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Veterans Preference

Intratek proudly supports our nation’s veterans and military families. Qualified veterans, active-duty military personnel transitioning to civilian careers, National Guard members, Reservists, and military spouses are strongly encouraged to apply. We value the leadership, technical skills, dedication, and experience that military service members bring to the workforce and welcome the opportunity to help them continue their careers in the civilian sector.

If you are an experienced IT Asset Management professional looking for a long-term opportunity in a dynamic enterprise environment, we encourage you to apply.