Senior iSOC Coordinator: 24/7 Alarm & Video Response

Interface Security Systems; St. Louis (MO); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Full benefits on Day 1 of employment

3 weeks paid vacation time

10 days paid sick time

Uncapped referral bonuses

Training provided

Résumé du poste

Interface Security Systems seeks a Level 3 iSOC Coordinator for our on-site Security Operations Center in St. Louis. You will manage real-time security events, perform live communications with monitored sites, and escalate/incidents using two-way audio/video surveillance technology.

The role emphasizes rapid decision-making, alarm verification, and collaboration with customers and emergency services. Training is provided, with shift options and a night schedule to support 24/7 operations.

Responsabilités

• Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/or unusual activities.
• Conduct virtual security escorts to safeguard customers during business opening, closing and/or upon customer a request.
• Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology.
• Take appropriate action based on the severity or instruction provided, including customer contact and/or requesting emergency services such as police, fire, or medial services.

Description du poste

Interface Security Systems seeks a Level 3 iSOC Coordinator for our on-site Security Operations Center in St. Louis. You will manage real-time security events, perform live communications with monitored sites, and escalate/incidents using two-way audio/video surveillance technology.

The role emphasizes rapid decision-making, alarm verification, and collaboration with customers and emergency services. Training is provided, with shift options and a night schedule to support 24/7 operations.