Senior iSOC Coordinator — Real-Time Security Dispatch (On-site)

Interface Security Systems; St. Louis (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Shift hours 4:30pm-1am scheduling

Full benefits on Day 1

3 weeks paid vacation

10 days paid sick time

Uncapped referral bonuses

Training provided

Bonus and attendance incentives

Job summary

Interface Systems in St. Louis is seeking a Level 3 iSOC Coordinator to manage real-time security events, including alarm verification, video monitoring and direct live interaction with monitored sites using advanced two-way audio/video systems.

As part of a fast-paced, technology-driven team, you will respond to incidents, coordinate with customers and emergency services, and operate on-site in a 4:30pm–1am shift with comprehensive benefits and ongoing training.

Responsibilities

• Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities.
• Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request.
• Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology.
• Take appropriate action based on the severity or instruction provided, including customer contact and/ or requesting emergency services such as police, fire, or medial services.

Job description

Interface Systems in St. Louis is seeking a Level 3 iSOC Coordinator to manage real-time security events, including alarm verification, video monitoring and direct live interaction with monitored sites using advanced two-way audio/video systems.

As part of a fast-paced, technology-driven team, you will respond to incidents, coordinate with customers and emergency services, and operate on-site in a 4:30pm–1am shift with comprehensive benefits and ongoing training.