Senior IoT Solutions Engineer - Remote

Embrace Software Inc.; United States; Remoto; USD 120.000 - 160.000; Tempo pieno

Descrizione del lavoro

Embrace Software Inc. is seeking an IoT Solutions Engineer for a remote role. You will own the customer experience from pre-sales scoping through implementation and post-launch support, working with RFID, BLE, GPS, and related hardware to deliver scalable IoT deployments.

You’ll translate business needs into documented technical solutions, deliver demos, and train customer teams while collaborating with a distributed engineering organization to ensure success.

Competenze

• 5–10 years in solutions engineering, sales engineering, or technical customer success.
• Bachelor's degree in a technical field or equivalent experience.
• Ability to translate customer needs into documented technical solutions.

Mansioni

• Run technical discovery calls with sales to scope and design solutions.
• Deliver product demos and tailor platforms to customer use cases.
• Configure front-end platform settings and RFID/BLE/GPS integrations.
• Collaborate with global engineering teams to resolve issues and improve solutions.
• Train customer teams on technical concepts for non-technical stakeholders.
• Analyze deployment data (Excel, SQL) to monitor health and opportunities.

Conoscenze

IoT hardware knowledge

Customer-facing

Solution design

Technical communication

Formazione

Bachelor's degree in a technical field

Strumenti

Postman

Jira

CAD

MSSQL

AI tools (e.g., Claude)

Descrizione del lavoro

Embrace Software Inc. is seeking an IoT Solutions Engineer for a remote role. You will own the customer experience from pre-sales scoping through implementation and post-launch support, working with RFID, BLE, GPS, and related hardware to deliver scalable IoT deployments.

You’ll translate business needs into documented technical solutions, deliver demos, and train customer teams while collaborating with a distributed engineering organization to ensure success.