Senior Internal Communications & Employee Experience Lead

Fivetran; New York (NY); On-site; USD 140,000 - 175,000; Full time

Benefits offered by this job

100% employer-paid medical insurance

Generous PTO and holidays including a

RSU stock grants

Professional development and training

Company virtual happy hours, free food

Monthly cell phone stipend

Mental health support platform

Job summary

Fivetran is building data pipelines to power the modern data stack. We’re seeking a Senior Lead, Employee Experience & Internal Communications to shape how employees experience the company, listen, recognize, and connect across a global workforce.

You’ll write stellar internal communications, design listening programs, build recognition initiatives, and run culture and community efforts at scale, using data to guide decisions and storytelling.

Qualifications

• 6+ years of experience across internal communications and employee experience/engagement.
• Experience designing employee listening, feedback, or survey programs.
• Experience building or running employee recognition programs.
• Experience planning and executing company-wide events for distributed teams.
• Strong ability to analyze data and tell a story.
• Ability to lead independently as a senior individual contributor.
• Experience working cross-collaboratively with executives at all levels.
• Fluent in best practices across internal communication channels.
• Understanding of how communications, recognition, culture, and leadership intersect.
• Experience driving behavior change through communications and program design.

Responsibilities

• Own internal communications strategy, calendar, and multi-channel distribution.
• Write and edit content for internal audiences across our internal wiki and other channels.
• Craft consistent messaging on company updates, initiatives, and achievements.
• Support leadership on change and reorg communications, ensuring transparency and buy-in.
• Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms).
• Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees.
• Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence.
• Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action.
• Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results.
• Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values.
• Identify and help launch culture initiatives grounded in our top company values.
• Track and report on awareness and adoption (e.g., through the annual company survey).
• Design a connection framework for events and community programming, including remote/distributed hubs.
• Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals.
• Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions.

Skills

Internal communications

Employee experience

Writing and editing

Data storytelling

Cross-functional collaboration

Project management

Change communications

Public speaking

Tools

Notion

Google Suite

Job description

Fivetran is building data pipelines to power the modern data stack. We’re seeking a Senior Lead, Employee Experience & Internal Communications to shape how employees experience the company, listen, recognize, and connect across a global workforce.

You’ll write stellar internal communications, design listening programs, build recognition initiatives, and run culture and community efforts at scale, using data to guide decisions and storytelling.