Senior Internal Communications and Experience Leader

Fivetran; Oakland (CA); On-site; USD 140,000 - 175,000; Full time

Benefits offered by this job

100% employer-paid medical insurance

RSU stock grants

Generous PTO and parental leave

Monthly cell phone stipend

Professional development

Team-building activities

Job summary

Fivetran is seeking a Senior Lead, Employee Experience & Internal Communications to shape how employees experience the company. Youll craft communications, build listening mechanisms, and design programs to make people feel heard and valued, aligning them with company priorities and values.

Youll design scalable frameworks, use surveys and engagement metrics to tell a story about the organization, and partner with executives to drive clear, data-backed decisions.

Qualifications

• 6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing.
• Demonstrated experience designing employee listening, feedback, or survey programs.
• Experience building or running employee recognition programs.
• Experience planning and executing company-wide events or community programming, including for distributed/remote teams.
• Strong ability to analyze and present data accurately, and use it to tell a story.
• Ability to prioritize effectively and lead and execute independently as a senior individual contributor.
• Experience working cross-collaboratively with employees and executives at all levels.
• Fluent in best practices across internal communication channels.
• Understanding of how communications, recognition, culture, and leadership intersect.
• Experience driving behavior change through communications and program design.
• Excellent written and verbal communication skills.

Responsibilities

• Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations.
• Write and edit clear, engaging content for internal audiences across our internal wiki and other channels.
• Craft consistent messaging on company updates, initiatives, and achievements.
• Support leadership on change and reorg communications, ensuring transparency and buy-in.
• Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms).
• Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees.

Skills

Internal communications

Employee experience

Writing skills

Stakeholder management

Data-driven storytelling

Cross-functional collaboration

Tools

Google Suite

Notion

Job description

Fivetran is seeking a Senior Lead, Employee Experience & Internal Communications to shape how employees experience the company. Youll craft communications, build listening mechanisms, and design programs to make people feel heard and valued, aligning them with company priorities and values.

Youll design scalable frameworks, use surveys and engagement metrics to tell a story about the organization, and partner with executives to drive clear, data-backed decisions.