Senior Internal Communications & Employee Experience Leader

Content Creators; California (MO); Hybrid; USD 140,000 - 175,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

RSU stock grants

Professional development

Team events

Cell phone stipend

Mental health resources

Job summary

Fivetran is building the modern data stack and is seeking a Senior Lead, Employee Experience & Internal Communications to shape how employees experience the company day to day, connect across teams, listen, recognize, and engage a global workforce.

You will craft stellar communications, design listening mechanisms, build recognition programs, and scale frameworks using data to tell the story of how the organization is doing and what actions are next.

Qualifications

• 6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing.
• Demonstrated experience designing employee listening, feedback, or survey programs.
• Experience building or running employee recognition programs.
• Experience planning and executing company-wide events or community programming, including for distributed/remote teams.
• Strong ability to analyze and present data accurately, and use it to tell a story.
• Ability to prioritize effectively and lead and execute independently as a senior individual contributor.
• Experience working cross-collaboratively with employees and executives at all levels.
• Fluent in best practices across internal communication channels.
• Understanding of how communications, recognition, culture, and leadership intersect.
• Experience driving behavior change through communications and program design.
• Excellent written and verbal communication skills.

Responsibilities

• Own the internal communications strategy, calendar, and multi-channel distribution framework across People and COO.
• Write and edit clear, engaging content for internal audiences across our internal wiki and other channels.
• Craft consistent messaging on company updates, initiatives, and achievements.
• Support leadership on change and reorg communications, ensuring transparency and buy-in.
• Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms).
• Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees.
• Design and run an employee listening framework across employee groups and key moments, quarterly cadence.
• Establish feedback mechanisms and translate insights into action.
• Build and document a company-wide recognition framework and integrate into tools like Slack and Workday.
• Identify and launch culture initiatives aligned with values and track awareness via surveys.
• Design a connection framework for events and community programming, including remote hubs, and plan company events.
• Analyze data (survey results, attendance, engagement) and tell a story to inform decisions.

Skills

Internal communications

Employee experience

Employee listening

Recognition programs

Event planning

Data analysis

Cross-functional collaboration

Written communication

Tools

Notion

Google Suite

Job description

Fivetran is building the modern data stack and is seeking a Senior Lead, Employee Experience & Internal Communications to shape how employees experience the company day to day, connect across teams, listen, recognize, and engage a global workforce.

You will craft stellar communications, design listening mechanisms, build recognition programs, and scale frameworks using data to tell the story of how the organization is doing and what actions are next.