Senior Employee Experience & Internal Communications Lead

Fivetran, Inc.; Washington; On-site; USD 140,000 - 175,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Professional Development

Team Activities

Free Food

Cell Phone Stipend

Mental Health Resources

Job summary

Fivetran, Inc. is seeking a Senior Lead, Employee Experience & Internal Communications to shape how employees experience the company and to craft communications worldwide.

You'll design listening programs, recognition frameworks, and culture initiatives, while using data to tell clear stories and drive decisions across distributed teams. This role requires strong writing, program design, and cross-functional collaboration.

Qualifications

• 6+ years of experience across internal communications and employee experience/engagement
• Demonstrated experience designing employee listening, feedback, or survey programs
• Experience building or running employee recognition programs
• Experience planning and executing company-wide events or community programming, including for distributed/remote teams
• Strong ability to analyze and present data accurately, and use it to tell a story
• Ability to prioritize effectively and lead and execute independently as a senior individual contributor
• Experience working cross-collaboratively with employees and executives at all levels
• Fluent in best practices across internal communication channels
• Understanding of how communications, recognition, culture, and leadership intersect
• Experience driving behavior change through communications and program design
• Excellent written and verbal communication skills

Responsibilities

• Own the internal communications strategy, calendar, and multi-channel distribution framework spanning People and COO.
• Write and edit clear, engaging content for internal audiences across our internal wiki and other channels.
• Craft consistent messaging on company updates, initiatives, and achievements.
• Support leadership on change and reorg communications, ensuring transparency and buy-in.
• Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms).
• Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees.
• Design and run an employee listening framework across employee groups at minimum quarterly cadence.
• Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action.
• Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results.
• Integrate recognition into everyday tools and processes (Slack, Workday) and align it with company values.
• Identify and help launch culture initiatives grounded in our top company values.
• Track and report on awareness and adoption (e.g., through the annual company survey).
• Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals.
• Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a story that drives decisions.

Skills

Internal Communications

Employee Engagement

Data Storytelling

Change Communications

Crisis Communications

Cross-Functional Collaboration

Executive Communication

Writing Excellence

Event Planning

Notion

Tools

Notion

Google Suite

Job description

Fivetran, Inc. is seeking a Senior Lead, Employee Experience & Internal Communications to shape how employees experience the company and to craft communications worldwide.

You'll design listening programs, recognition frameworks, and culture initiatives, while using data to tell clear stories and drive decisions across distributed teams. This role requires strong writing, program design, and cross-functional collaboration.