Senior Leader, Employee Experience & Internal Communications

Fivetran; Pennsylvania; On-site; USD 140,000 - 175,000; Full time

Benefits offered by this job

100% employer-paid medical insurance

Generous PTO and holidays including a

RSU stock grants

Professional development opportunities

Company virtual happy hours and team‑b

Monthly cell phone stipend

Mental health support platform access

Parental leave policy and volunteer休

Job summary

Fivetran is seeking a Senior Lead, Employee Experience & Internal Communications to shape how employees connect with the company’s mission and priorities. You will write compelling communications, design listening programs, and run recognition and culture initiatives for a global workforce.

You’ll craft frameworks, listen to employee feedback, and scale programs using data to tell a clear story that informs leadership decisions and improves engagement across distributed teams.

Qualifications

• 6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing.
• Demonstrated experience designing employee listening, feedback, or survey programs
• Experience building or running employee recognition programs
• Experience planning and executing company-wide events or community programming, including for distributed/remote teams
• Strong ability to analyze and present data accurately, and use it to tell a story
• Ability to prioritize effectively and lead and execute independently as a senior individual contributor
• Experience working cross-collaboratively with employees and executives at all levels
• Fluent in best practices across internal communication channels
• Understanding of how communications, recognition, culture, and leadership intersect
• Experience driving behavior change through communications and program design
• Excellent written and verbal communication skills

Responsibilities

• Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations
• Write and edit clear, engaging content for internal audiences across our internal wiki and other channels
• Craft consistent messaging on company updates, initiatives, and achievements
• Support leadership on change and reorg communications, ensuring transparency and buy-in
• Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)
• Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees
• Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence
• Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action
• Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results
• Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values
• Identify and help launch culture initiatives grounded in our top company values
• Track and report on awareness and adoption (e.g., through the annual company survey)
• Design a connection framework for events and community programming, including remote/distributed hubs
• Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals
• Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a story that drives decisions

Skills

Internal communications

Employee experience

Writing

Audience research

Data-driven storytelling

Cross-functional collaboration

Change communications

Event planning

Leadership partnering

Communication strategy

Tools

Notion

Job description

Fivetran is seeking a Senior Lead, Employee Experience & Internal Communications to shape how employees connect with the company’s mission and priorities. You will write compelling communications, design listening programs, and run recognition and culture initiatives for a global workforce.

You’ll craft frameworks, listen to employee feedback, and scale programs using data to tell a clear story that informs leadership decisions and improves engagement across distributed teams.