Senior Inside Sales & Pricing Strategist

Whitecap; Romeoville (IL); On-site; USD 33,000 - 48,000; Full time

Job summary

White Cap is seeking a procurement and order-processing professional in Illinois to ensure accurate order handling, pricing, and supplier coordination. You will deliver dependable service through clear communication and teamwork.

In this role you will manage multi-channel orders, handle payments, and identify product substitutions to meet customer needs while maintaining margin goals. You will guide pricing strategies and mentor junior staff.

Qualifications

• Technical certification or associate degree may be required in some areas.
• Generally 5-7 years of experience in a related area of responsibility.

Responsibilities

• Processes orders across multiple channels with accuracy and timely service.
• Manages basic pricing within guidelines to maintain margins.
• Coordinates non-stock procurement and logistics to meet customer needs.
• Handles payments securely (credit card, check, cash).
• Identifies stock products and suggests alternatives to customers.
• Oversees service commitments and follows up on escalated issues.
• Maintains records and documentation for transactions and procurement.
• Provides guidance on pricing strategies within frameworks.
• Mentors associates on best practices and processes.

Skills

Pricing knowledge

Customer service

Cross-functional

Coaching

Education

Technical certification or associate degree

5-7 years experience in related area

Job description

White Cap is seeking a procurement and order-processing professional in Illinois to ensure accurate order handling, pricing, and supplier coordination. You will deliver dependable service through clear communication and teamwork.

In this role you will manage multi-channel orders, handle payments, and identify product substitutions to meet customer needs while maintaining margin goals. You will guide pricing strategies and mentor junior staff.