Senior Inside Sales & Pricing Lead

White Cap Supply Holdings, LLC; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

White Cap is seeking a seasoned sales professional to manage order processing, pricing, and procurement with a focus on dependable service. The role emphasizes cross-functional collaboration, mentoring teammates, and ensuring margin goals through strong pricing guidelines.

Responsibilities span multi-channel order processing, non-stock procurement, secure payments, and maintaining rigorous transaction records.

Qualifications

• 5–7 years of experience in a related area of responsibility.
• 3+ years of inside sales experience with demonstrated leadership capabilities.
• Advanced knowledge of pricing strategies and margin governance.
• Strong problem-solving and decision-making skills for complex issues.
• Ability to collaborate cross-functionally and influence operational improvements.

Responsibilities

• Processes orders across multiple channels, including phone, email, text, and counter.
• Manages basic pricing within established guidelines to maintain margin goals.
• Coordinates non-stock procurement and logistics to meet customer needs.
• Handles payments securely, including credit card, check, and cash transactions.
• Identifies stock products and recommends comparable alternatives to support customer requirements.
• Oversees service commitments and escalated customer issues with relentless follow-up.
• Maintains accurate records and documentation for transactions and procurement activities.
• Provides advanced guidance on pricing strategies within established frameworks.
• Mentors associates on best practices and operational processes.

Skills

Inside sales experience

Pricing strategies

Problem solving

Cross-functional collaboration

Coaching and development

Leadership capabilities

Education

Associate degree or technical certification

Job description

White Cap is seeking a seasoned sales professional to manage order processing, pricing, and procurement with a focus on dependable service. The role emphasizes cross-functional collaboration, mentoring teammates, and ensuring margin goals through strong pricing guidelines.

Responsibilities span multi-channel order processing, non-stock procurement, secure payments, and maintaining rigorous transaction records.