Senior Inside Sales & Customer Service Lead

Genuine Parts Company; Cleveland (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Motion Industries in Cleveland, OH is seeking an experienced Inside Sales professional to determine and meet customer needs. You will act as the inside half of the sales team, respond to inquiries, provide quotes, and process orders by phone, email, or walk-in.

The role emphasizes accurate pricing, inventory coordination for consignment customers, and mentoring junior staff. Travel to customer locations is occasional but primarily supports branch and customers through proactive service.

Qualifications

• Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.
• Good driving record and reliable transportation may be required.
• Proven ability to handle multiple tasks and maintain accuracy in a fast-paced environment.

Responsibilities

• Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, electronic methods or walk-in (counter sales).
• Orders items to ensure appropriate inventory levels are maintained for Consignment customers.
• Responsible for sourcing products in branch inventory, Distribution Center inventory or supplier inventory.
• Ensures identification and sale of Motion Industries' assets.
• Proactively generates sales by actively promoting Motion Industries' products to existing customers.

Skills

Customer service

Communication

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or GED

Tools

CRM software

Job description

Motion Industries in Cleveland, OH is seeking an experienced Inside Sales professional to determine and meet customer needs. You will act as the inside half of the sales team, respond to inquiries, provide quotes, and process orders by phone, email, or walk-in.

The role emphasizes accurate pricing, inventory coordination for consignment customers, and mentoring junior staff. Travel to customer locations is occasional but primarily supports branch and customers through proactive service.