On-Site Senior CSR: Inside Sales & Customer Solutions

Genuine Parts Company; City of Syracuse (NY); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation and holidays

Job summary

Motion Industries is hiring for an on-site Customer Service Representative in Canton, NY. The role acts as the inside half of the sales team, answering inquiries, processing orders, and maintaining inventory for Consignment customers.

It requires a strong customer-focus and the ability to negotiate pricing within set parameters. The ideal candidate will have 5+ years of related experience, excellent communication and computer skills, and a proven track record of reliability and multitasking in a

Qualifications

• Requires a high school diploma or GED and 5+ years of related experience.
• Strong customer service and communication skills are required.
• Moderate computer skills and familiarity with business systems are needed.
• Must have a good driving record.

Responsibilities

• Respond to customer inquiries, provide quotes, and take orders via phone, fax, email, or in person.
• Maintain inventory levels for Consignment customers and source products as needed.
• Negotiate price within established parameters to influence gross profit.
• Promote Motion Industries products to existing customers and expedite backorders.
• Mentor junior staff and may serve as subject matter expert on multiple products.

Skills

Customer service

Communication

Multitasking

Attention to detail

Time management

Reliability

Computer skills

Education

High school diploma or GED

Tools

Business systems

Job description

Motion Industries is hiring for an on-site Customer Service Representative in Canton, NY. The role acts as the inside half of the sales team, answering inquiries, processing orders, and maintaining inventory for Consignment customers.

It requires a strong customer-focus and the ability to negotiate pricing within set parameters. The ideal candidate will have 5+ years of related experience, excellent communication and computer skills, and a proven track record of reliability and multitasking in a