Senior Inside Sales & Customer Care Lead

Motion Industries (MOT); Richmond (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Healthcare

401(k)

Tuition reimbursement

Vacation

Sick leave

Holiday pay

Job summary

Motion Industries in the Richmond area seeks an Inside Sales professional to support the sales team by handling inquiries, quotes and orders with accuracy and customer guidance.

The role emphasizes relationship building, inventory coordination, and pricing negotiation, with mentoring duties as needed. A high school diploma and several years in customer service are expected. This on-site role offers comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or GED plus 5+ years of related experience.
• Strong customer service and communication skills.
• Ability to multi-task and manage time effectively.

Responsibilities

• Respond to customer inquiries, provide quotes and take orders by phone, fax, email or walk-in.
• Maintain appropriate inventory levels for Consignment customers and source products as needed.
• Negotiate prices within guidelines to maximize gross profit and promote Motion Industries’ products to existing customers.

Skills

Customer service

Communication

Multi-tasking

Time management

Reliability

Attention to detail

Education

High school diploma or GED

Tools

MS Office

ERP/CRM systems

Internet search

Job description

Motion Industries in the Richmond area seeks an Inside Sales professional to support the sales team by handling inquiries, quotes and orders with accuracy and customer guidance.

The role emphasizes relationship building, inventory coordination, and pricing negotiation, with mentoring duties as needed. A high school diploma and several years in customer service are expected. This on-site role offers comprehensive benefits and growth opportunities.