Senior Industry Strategist – Life Sciences & AI CRM

Salesforce, Inc.; United States; Hybrid; USD 229,000 - 349,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Employee stock purchase program

Job summary

Salesforce is seeking a Senior Leader in the Global Life Sciences Acceleration Hub to drive industry strategy and accelerate CRM implementations across partner and Salesforce-led programs. You will translate customer processes into executable accelerators, educate Sales and Services teams, and influence product direction with real-world insights.

The role requires deep life sciences domain expertise, executive presence, and a track record of leading complex implementation programs while ensuring

Qualifications

• 10+ years of experience in life sciences/commercial pharma
• Experience implementing CRM solutions in commercial pharma
• Senior-level ability to map ecosystem roles/personas to product/technical capabilities
• Deep knowledge of life sciences regulatory requirements affecting implementations
• Track record leading or advising implementation programs in strategist/consulting/product ownership roles
• Strong executive presence and ability to communicate with C-level audiences
• Experience coaching consultants, partners, or sales teams and shaping value/measurement frameworks
• Able to influence product roadmap with customer insights and post-implementation evaluation

Responsibilities

• Set the industry point-of-view strategy on trends, regulatory shifts, and competitive positioning across the life sciences ecosystem
• Partner with product, engineering, CS and sales to map customer business processes to product capabilities
• Map customer personas to product capabilities and define business processes for key personas
• Guide accelerator builders to create usable, adoptable industry accelerators and delivery artifacts
• Advise executive stakeholders and guide adoption of modern approaches while maintaining compliance
• Coach partners and Salesforce consultants on industry best practices and enable sales teams
• Collaborate with business value services to translate ROI outputs into measurement frameworks
• Contribute insights to global GTM strategy and educate Sales and Services teams
• Shape industry value propositions with product marketing and enablement content
• Represent Salesforce as a thought leader through webinars, talks, and analyst briefings
• Own reporting on velocity, accelerators adoption, and delivery insights
• Deliver polished updates to internal leadership and customer executives

Skills

Industry strategy

CRM implementations

Executive presence

Stakeholder management

Salesforce knowledge

Public speaking

Tools

Salesforce CRM

Job description

Salesforce is seeking a Senior Leader in the Global Life Sciences Acceleration Hub to drive industry strategy and accelerate CRM implementations across partner and Salesforce-led programs. You will translate customer processes into executable accelerators, educate Sales and Services teams, and influence product direction with real-world insights.

The role requires deep life sciences domain expertise, executive presence, and a track record of leading complex implementation programs while ensuring