Life Sciences Industry Strategy Director

salesforce.com, inc.

Atlanta (GA)

On-site

USD 191,000 - 321,000

Full time

8 days ago

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Job summary

Salesforce seeks a Director/Senior Director, Industry Strategist to join the Global Life Sciences Acceleration Hub. The role blends industry insight with implementation expertise, working across Salesforce and partner programs to translate customer processes into adoptable product capabilities.

Strong executive presence and autonomy are essential for success. The position focuses on mapping personas, driving velocity, informing GTM strategy, and shaping industry value propositions for sales and

Qualifications

10+ years of experience in life sciences/commercial pharma with deep domain expertise (12+ preferred for Senior Director).
Extensive experience implementing CRM solutions in commercial pharma or advising IT teams as a product owner or key stakeholder.

Responsibilities

Set the industry point-of-view strategy on trends, regulatory shifts, and competitive positioning across the life sciences ecosystem.
Partner with product, engineering, customer success, and sales leadership to map customers' business processes and journeys against product capabilities.
Map customer personas to product capabilities and define business processes for key customer roles at scale.
Guide the Acceleration Hub's builder teams to create usable industry accelerators and delivery artifacts and drive adoption across SF-led and partner programs.
Serve as a trusted senior voice with customers throughout implementation journeys, advising executives toward modern approaches that meet capabilities and regulatory needs.
Coach partners and internal Salesforce consultants on industry best practices, enabling sales teams to communicate value with customer insights.