Senior IM/KM Leader: DoD Dashboards & BI Solutions

Serco; Virginia Beach (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Tuition reimbursement

Parental leave

Job summary

Serco Inc. seeks a Senior Information Management / Knowledge Management Specialist in Suffolk, VA to lead enterprise IM/KM, BI, and digital collaboration across the Joint Training Enterprise.

You will develop enterprise knowledge solutions, executive dashboards, COPs, and data visualizations using Microsoft 365 tools and approved AI capabilities while ensuring DoD governance. The role requires active DoD clearance (Secret/Top Secret/SCI eligibility), US citizenship, and a BS/BA or higher in a

Qualifications

• Active DoD Secret clearance with ability to obtain TS/SCI.
• U.S. Citizenship.
• Bachelor’s degree or higher in Information Technology, Computer Science, Information Systems, Data Analytics, Business Intelligence, or related discipline.
• 2+ years of experience designing, developing, and administering Microsoft 365 collaboration and BI solutions (SharePoint Online, Teams, Power BI, Excel, Power Apps, Power Automate).
• Demonstrated experience implementing enterprise IM and KM strategies, integrating data from multiple systems, and developing governance and reporting solutions.
• Demonstrated experience administering SharePoint Online and 365 collaboration environments.
• Experience designing executive dashboards, KPI dashboards, COPs, and BI visualizations using Power BI and 365 tech.
• Experience administering Teams and training users on 365 collaboration, BI, and KM tools.
• Strong analytical, presentation, data visualization, and executive briefing skills for senior leaders.
• Willing to travel up to 10% of the time.
• Must possess or be able to obtain a valid U.S. Passport.
• On-site work in Suffolk, Virginia.

Responsibilities

• Lead the development and implementation of enterprise IM and KM strategies using Microsoft 365, SharePoint Online, and integrated apps.
• Design, develop, and administer SharePoint Online, Teams, Lists, and other 365 environments with compliance to DoD SRG, STIGs, and information governance.
• Develop and maintain executive dashboards, COPs, KPI scorecards, workforce analytics, and BI visualizations using Power BI and Excel.
• Integrate data from multiple government information systems to deliver enterprise reporting and decision-support products.
• Design and implement Power Apps and Power Automate solutions to automate workflows and improve collaboration.
• Leverage AI capabilities (where authorized) to enhance knowledge discovery and data analysis while maintaining governance.
• Capture, organize, and disseminate organizational knowledge and lessons learned.
• Deliver executive briefings and training on 365, SharePoint Online, Power Platform, BI, and KM best practices.
• Collaborate with government stakeholders to advance digital modernization and ensure compliance with DoD policies.

Skills

Microsoft 365

SharePoint Online

Power BI

Power Apps

Power Automate

Data visualization

Governance & compliance

DoD cybersecurity

Executive briefing

Cross-agency collaboration

Education

Bachelor's degree or higher in IT/CS/IS/Data Analytics/BI

Tools

SharePoint Online Admin

Microsoft Teams

Power BI

Power Apps

Power Automate

Microsoft Excel

Job description

Serco Inc. seeks a Senior Information Management / Knowledge Management Specialist in Suffolk, VA to lead enterprise IM/KM, BI, and digital collaboration across the Joint Training Enterprise.

You will develop enterprise knowledge solutions, executive dashboards, COPs, and data visualizations using Microsoft 365 tools and approved AI capabilities while ensuring DoD governance. The role requires active DoD clearance (Secret/Top Secret/SCI eligibility), US citizenship, and a BS/BA or higher in a