Senior Hub Operations Leader (Ground Services)

United Ground Express, Inc.; Chicago (IL); Vor Ort; USD 56.000 - 58.000; Vollzeit

Benefits dieser Stelle

Flight privileges

Discount program

Paid time off

Medical plan options

Flexible Spending Accounts

401(k)

Paid training

Transportation assistance

Annual incentive plan

Zusammenfassung

United Ground Express, Inc. is seeking a Senior Supervisor at ORD to oversee station personnel, ensuring adherence to safety, quality, and operational standards.

You will coach staff, monitor staffing levels, and maintain a positive work environment while delivering exceptional customer service. The role requires supervisory experience, the ability to work in a dynamic airport environment, and strong leadership and communication skills.

Qualifikationen

• High School Diploma and supervisory experience.
• Ability to work independently in a dynamic, fast-paced operational environment.
• Analytical thinking, goal-directed leadership, and service-oriented performance.

Aufgaben

• Provide coaching and direction to station personnel to achieve or exceed performance expectations.
• Ensure compliance with safety requirements and quality standards.
• Oversee scheduling and staffing to meet goals and service levels.
• Lead by example to deliver excellent customer service.
• Maintain positive employee relations and collaborative teamwork.
• Ensure proper training and duty understanding for all staff.
• Report injuries, incidents, and customer service issues promptly.
• Maintain safe, dependable, and efficient operations at all times.
• Perform other duties as assigned.

Kenntnisse

Supervisory experience

Independent worker

Fast-paced environment

Analytical thinking

Strong communication

Leadership

Valid driver's license

MS Office

Flexible schedule

Physical stamina

Ausbildung

High School Diploma

Jobbeschreibung

United Ground Express, Inc. is seeking a Senior Supervisor at ORD to oversee station personnel, ensuring adherence to safety, quality, and operational standards.

You will coach staff, monitor staffing levels, and maintain a positive work environment while delivering exceptional customer service. The role requires supervisory experience, the ability to work in a dynamic airport environment, and strong leadership and communication skills.