Logistics Operations Admin & Customer Support

FedEx; Wayne (NJ); On-site; USD 42,000 - 52,000; Full time

Job summary

FedEx in Wayne, New Jersey seeks an experienced clerical/admin associate to support hub and station operations. You will handle data entry, records management, and customer service, ensuring accurate information flows and timely issue resolution.

Responsibilities include preparing reports, assisting with audits, and resolving customer inquiries while maintaining fast, accurate processing in a high-volume environment. Preload schedule Tuesday-Saturday; minimal travel.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.

Responsibilities

• Provide clerical support to management and operational functions.
• Enter and review data in systems to support respective areas.
• Compile data and generate regular and adhoc reports for management.
• Serve as frontline customer service to handle inquiries and issues.
• Assist with audit data retrieval for BCSA processes.
• Support records management, including maintenance and destruction.

Skills

Data entry

Customer service

Time management

Multitasking

Microsoft Office

Education

High School Diploma or GED

Tools

Web-based applications

Job description

FedEx in Wayne, New Jersey seeks an experienced clerical/admin associate to support hub and station operations. You will handle data entry, records management, and customer service, ensuring accurate information flows and timely issue resolution.

Responsibilities include preparing reports, assisting with audits, and resolving customer inquiries while maintaining fast, accurate processing in a high-volume environment. Preload schedule Tuesday-Saturday; minimal travel.