Senior Hub Operations Coordinator

FedEx; White Marsh (MD); On-site; USD 25,000 - 37,000; Full time

Job summary

FedEx in White Marsh, MD seeks a clerical and administrative support associate for hub and station operations. Responsibilities include data entry, mailing and filing, answering calls, and assisting in quality assurance and loss prevention activities to support timely deliveries.

The role emphasizes customer service, data accuracy, and collaboration with management to resolve inquiries, compile reports, and support DOT/file maintenance as needed.

Qualifications

• High school diploma or GED required.
• Strong data entry and clerical skills.
• Proficient in MS Office and web-based applications.
• Ability to respond professionally to customer inquiries.

Responsibilities

• Perform clerical and administrative tasks for hub and station operations.
• Address searches/corrections to ensure timely deliveries and accurate scans.
• Provide frontline customer service and resolve or escalate inquiries.
• Prepare weekly reports and maintain documentation for audits.

Skills

Customer service

Data entry

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx in White Marsh, MD seeks a clerical and administrative support associate for hub and station operations. Responsibilities include data entry, mailing and filing, answering calls, and assisting in quality assurance and loss prevention activities to support timely deliveries.

The role emphasizes customer service, data accuracy, and collaboration with management to resolve inquiries, compile reports, and support DOT/file maintenance as needed.