Senior HRSD & ServiceNow Transformation Lead

Ernst & Young Oman; Seattle (WA); Hybrid; USD 103,000 - 188,000; Full time

Job summary

EY in the United States seeks a Senior Technology Analyst to lead ServiceNow HRSD transformations across client engagements. You will gather requirements, design solutions, and mentor delivery teams to ensure successful outcomes.

This client-facing role requires collaboration, travel to meet clients, and the ability to drive architecture decisions aligned with business objectives. EY offers growth in a global practice and a comprehensive rewards package.

Qualifications

• Bachelor's degree in CS/IS/Engineering or equivalent.
• 2–4 years of ServiceNow HRSD project experience.
• CSA or CAD certification (or equivalent).
• One of: ServiceNow HRSD Implementation Specialist certification.
• 3+ years of Big 4 or equivalent consulting experience.
• Strong communication, adaptability, problem solving, teamwork.

Responsibilities

• Interact with clients and internal teams to ensure successful project delivery.
• Evaluate business models and processes with stakeholders.
• Collaborate with technical teams to design system architecture solutions.
• Lead client process and design sessions and facilitate requirements workshops.
• Willingness to travel to meet client needs.

Skills

ServiceNow HRSD

Workstream leadership

Team mentorship

AI-enabled HRSD

Requirements gathering

Waterfall/Agile

Education

Bachelor's degree in CS/IS/Engineering

ServiceNow CSA or CAD

HR Service Delivery implementation certification

Job description

EY in the United States seeks a Senior Technology Analyst to lead ServiceNow HRSD transformations across client engagements. You will gather requirements, design solutions, and mentor delivery teams to ensure successful outcomes.

This client-facing role requires collaboration, travel to meet clients, and the ability to drive architecture decisions aligned with business objectives. EY offers growth in a global practice and a comprehensive rewards package.