Senior HR Operations Leader - Scale & Service Excellence

Rosendin Electric, Inc.; San Jose (CA); On-site; USD 128,000 - 168,000; Full time

Benefits offered by this job

ESOP - Employee Stock Ownership

401 K

Annual bonus program

17 PTO days + 10 holidays

3 days paid sick leave

Medical, Dental, Vision Insurance

Job summary

Rosendin Electric, Inc. is seeking an HR Operations Manager to lead the HR Ops team within a shared services model. You will own the execution of onboarding, leave administration, employee records, and case management with a scalable pod structure.

You will partner across HR Ops, Program Management, HR Technology, and People Analytics to align execution with broader HR initiatives, driving process improvements and ensuring policy compliance.

Qualifications

• Bachelor's degree in HR, Business Admin, or related field.
• 10+ years of HR operations experience, including managing leads or managers.
• Experience with workforce/capacity planning and scaling shared-services models.
• Strong knowledge of HR policy, compliance, and process improvement.
• Proficiency with HRIS systems, preferably Workday.

Responsibilities

• Lead HR Ops pods and ensure accurate onboarding, leaves, and records.
• Drive capacity planning, staffing, and staffing model design.
• Oversee HR Ops performance via SLAs and metrics; escalate issues as needed.
• Evolve policies and ensure compliance with laws and regulations across pods.
• Coordinate with Legal, Compliance, and Technology teams to implement improvements.

Skills

HR ops

People management

Capacity planning

Workday HRIS

Data analytics

Education

Bachelor's degree in HR or related field

Tools

Workday

Microsoft Office

Job description

Rosendin Electric, Inc. is seeking an HR Operations Manager to lead the HR Ops team within a shared services model. You will own the execution of onboarding, leave administration, employee records, and case management with a scalable pod structure.

You will partner across HR Ops, Program Management, HR Technology, and People Analytics to align execution with broader HR initiatives, driving process improvements and ensuring policy compliance.