HR Operations Leader: Scale & Own Shared Services

Rosendin Electric, Inc.; California; On-site; USD 128,000 - 168,000; Full time

Benefits offered by this job

ESOP

401 K

Annual bonus program

Job summary

Rosendin Electric, Inc. is seeking an HR Operations Manager to lead the HR Ops teams within a shared-services model. You will shape pod structures, forecast demand, and elevate process improvements across onboarding, leave administration, and case management.

You will partner with senior HR leaders to align execution with HR strategy, ensure policy compliance, and drive service levels while supporting employee relations and data integrity across the organization.

Qualifications

• Thorough understanding of HR best practices, employment law, and regulations.
• Proven people-management experience, including managing leads or managers rather than individual contributors alone.
• Experience with workforce or capacity planning — forecasting demand and adjusting staffing and structure accordingly.
• Familiarity with shared-services operating models and scaling HR operations as volume grows.
• Strong analytical and problem-solving skills with HR metrics.

Responsibilities

• Lead HR Ops pods to ensure onboarding, leave administration, and employee records are accurate and timely.
• Provide escalation guidance for complex employee relations matters.
• Partner with HR Tech and Program Management to standardize improvements across pods.
• Manage performance reviews, coaching, and career development for HR Ops Leads.
• Oversee HR policies, compliance, and data integrity across HRIS.

Skills

HR operations management

People management

Capacity planning

Education

Bachelor’s degree in HR or related field

Tools

Workday

Microsoft Office

Job description

Rosendin Electric, Inc. is seeking an HR Operations Manager to lead the HR Ops teams within a shared-services model. You will shape pod structures, forecast demand, and elevate process improvements across onboarding, leave administration, and case management.

You will partner with senior HR leaders to align execution with HR strategy, ensure policy compliance, and drive service levels while supporting employee relations and data integrity across the organization.