Senior HPC Network Engineer – InfiniBand & NVLink

NVIDIA Corporation; New York, Northern (NY, KY); Hybrid; USD 108,000 - 207,000; Full time

Benefits offered by this job

Equity

Benefits package

Job summary

NVIDIA Corporation is seeking a Senior HPC Support Engineer focused on InfiniBand, NVLink, and GPU technology to support data center networking products in a Linux environment.

You will serve as primary contact for customers, resolving complex issues, and collaborating with engineering and marketing teams to improve tools and processes. Strong networking and scripting skills are essential.

Qualifications

• 5+ years in providing in-depth Customer Support and debugging experience focused on large-scale networking and AI infrastructure environments.
• Academic degree in Networking, CS/Engineering, or Electrical/IT (or equivalent experience).
• Experience with InfiniBand, Ethernet and GPU infrastructure and performance.
• Strong English communication and collaboration skills.

Responsibilities

• Resolve sophisticated customer concerns through meticulous research, reproduction, and problem solving for installations and support.
• Respond to customer product support inquiries via telephone, email, or conference calls.
• Collaborate with Engineering, Marketing, and Support teams on product requirements and improvements.
• Develop and document standard methodologies for internal support processes.

Skills

Networking

InfiniBand

NVLink

Linux

TCPDUMP

Wireshark

Python scripting

Bash scripting

CCNP

Networking+

Education

Bachelor’s degree in Networking/CS/Engineering/Electrical/IT

Tools

TCPDUMP

Wireshark

KVM/ESXi

AWS

OCI

Job description

NVIDIA Corporation is seeking a Senior HPC Support Engineer focused on InfiniBand, NVLink, and GPU technology to support data center networking products in a Linux environment.

You will serve as primary contact for customers, resolving complex issues, and collaborating with engineering and marketing teams to improve tools and processes. Strong networking and scripting skills are essential.